Information
Privacy Policy
We are a differentiated investment company and we offer private and flexible financing solutions at a national level. Our proposal is based on personalisation and adaptability, guaranteeing agile and efficient financial responses for each client.
Who is responsible for processing your data?
VH Financial Services SL
CIF: B44810505
ADDRESS: Calle Norias, 92 2º J. 28221, Majadahonda, Madrid.
TELF:+34 910 459 767
EMAIL: info@vhfs.es
What kind of data do we have about you and how did we obtain it?
The categories of personal data we process from customers and suppliers are:
- Identification data
- Postal or e-mail addresses
- Commercial information
- Financial and transaction data
We have obtained all of the above-mentioned data either directly from you by submitting a commercial offer, contractual proposal, etc., or from your company by providing us with the identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It shall be your or your company’s obligation to provide us with the updated data in the event of any changes.
For what purpose do we process your data?
We process the data provided to us by the persons concerned in order to manage various activities arising from specific procedures carried out in the areas of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out one of the following actions:
I. Sending the information requested through the contact form on our website or any other means of contact with our company,
II. To provide both potential clients and our clients with offers of products and services of interest to them,
III. To carry out the administrative, fiscal and accounting management of our clients and/or suppliers,
IV. To carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimised quality of service, etc.
V. Employee labour management.
How long will we keep your data?
The personal data relating to individuals linked to potential customers, customers and suppliers that we collect through the various contact forms and/or collection of information will be kept for as long as their deletion is not requested by the interested party. The data provided by our customers and suppliers will be kept for as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.
The data of employees will be kept for as long as the employment relationship is maintained and, in any case, in accordance with the provisions of the relevant labour legislation.
In any case, we will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all our systems.
What is the legitimate basis for the processing of your data?
According to the type of data processing, the basis of legitimacy is as follows:
TREATMENT | BASIS OF LEGITIMACY |
Accounting management: management of invoicing with clients and/or suppliers. | Maintenance, development and control of the contractual relationship between the parties |
Tax management: application of withholdings, allowances, etc. | Maintenance, development and control of the contractual relationship between the parties; Fulfilment of legal obligations |
Administrative management: logistics management, warehouse, customer deliveries, receipt of goods, etc. | Maintenance, development and control of the contractual relationship between the parties |
Marketing: Commercial actions about our products or services directed at our customers or those who have requested information about our products and services from us in the past, including conducting customer satisfaction surveys. | Free and unequivocal consent of the interested party (potential customers), we inform you that the withdrawal of this consent may in no case condition the execution of the contract between the parties; legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by the interested parties in the past. |
If you are an employee, for labour management: administrative, accounting and tax management of employees. Management of the working day register: start and end time of the working day and overtime. | Execution of an employment contract. Fulfilment of a legal obligation. |
In the event that you do not provide your personal data, we will not be able to execute your contract, fulfil your legal obligations or those of the public authorities.
To whom will your data be disclosed?
We will not pass on your personal data to any third party company that intends to use them in its direct marketing actions, except in the event that you have expressly authorised us to do so.
Please note that we may disclose your personal data to government agencies and competent authorities where we are legally required to do so or where, acting in good faith, we believe that such action is reasonably necessary to comply with legal process; to respond to any legal claim or demand; or to protect the rights of the company or its customers and the general public.
We inform you that your data will not be transferred or communicated to third parties, the company is solely responsible for its treatment and custody.
We will provide your personal data to third parties (e.g. Internet service providers who help us to administer our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting consultancies, etc.). In any case, these third parties must at all times maintain the same levels of security as we do in relation to your personal data and, where necessary, are bound by legal obligations to keep your personal data private and secure, and also to only use the information in accordance with specific instructions from the company.
Data transfers to third countries?
No data transfers to third countries are foreseen.
What are your rights as a data subject?
Any individual has the right to obtain confirmation as to whether or not we are processing personal data concerning him or her.
In particular, data subjects may request the right to access their personal data, as well as to receive them in a common, machine-readable format if the processing is carried out by electronic means (right of portability).
Likewise, data subjects may request the right to rectify inaccurate data or, as the case may be, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In addition, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and for reasons relating to their particular situation, data subjects may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims or in those exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your consents granted at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
The User is also informed that he/she may exercise the aforementioned rights at any time by writing to us using the contact details given in point 1, enclosing a copy of his/her ID card.
You will also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
http://www.agpd.es/portalwebAGPD/index-ides-idphp.php
On the other hand, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we undertake not to send commercial information if you have let us know.
